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随着开云KEYS人才培训项目的推出，我们持续致力于打造一个多元化人才蓬勃发展的工作场所。开云KEYS人才培训项目旨在为思维开放、大胆无畏且求知欲旺盛的应届毕业生定制在管理或零售方面的多元学习机会，使其获得有关精品行业的战略眼光。

开云集团的首届KEYS零售菁英管理培训生项目已在巴黎总部启动。该项目旨在为BAC+2及以上学历的应届生提供独特的职业发展机会，帮助他们开启精品零售职场生涯。 &nbsp;

开云KEYS零售菁英管理培训生项目

开云KEYS管理培训生项目为志向遠大的毕业生提供关键业务职能的实践经验。毕业生会迅速承担新的职责，获得对开云集团的深入了解，以及有关高端精品行业的全面视野。
 
 今年的计划申请已经截止。欢迎订阅开云的招聘信息，以获取我们最新的机会。

开云KEYS管理培训生项目

了解我们的愿景、远见、价值观、以及旗下品牌。一起探索开云的世界。

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail &amp; On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Your opportunity<ul><li>부점장은 팀원들과 매장 영업팀을 이끌며, 매출 및 KPI 목표를 달성하고 각종 절차 및 가이드라인을 준수할 책임을 갖는다.</li><li>고객을 대상으로 하는 브랜드 인게이지먼트 활동의 책임자로서, 매장의 잠재력을 최대한 실현할 수 있도록 부여되는 각종 정성적, 정량적 목표를 달성할 책임을 갖는다.</li><li>점장을 대행하며, 본사 및 점장이 부여한 업무를 수행한다.</li></ul>How you will contribute비즈니스 개발 (BUSINESS DEVELOPER)<ul><li>점장을 도와 매장 내 플로어 커버리지 관리, 매출 강화, 비주얼 머천다이징, 디스플레이, 고객 서비스, 오퍼레이션 업무 등을 수행한다.</li><li>일별, 주별, 월별 결과를 분석하고, 지속적으로 결과를 평가한다.</li><li>점장을 도와 본사 보고 업무를 수행한다.</li><li>해당 정보를 매장팀에 공유한다.</li><li>로컬 경쟁사 등 비즈니스 환경을 파악하고 모니터링한다.</li><li>플래그십 스토어 점장에게 양질의 피드백을 제공하고, 요청받은 사항을 보고한다.</li><li>구체적인 정성적, 정량적 목표를 달성하기 위해 점장을 지원하고 팀장들을 이끈다.</li><li>본사와 플래그십 스토어 점장이 수립한 액션플랜을 실행 및 팔로우업한다.</li><li>매장팀에게 KPI 현황을 업데이트하고, KPI를 달성하기 위해 필요한 지원을 제공한다.</li></ul>인재 리드 및 개발 (A TALENT LEADER AND DEVELOPER)<ul><li>긍정적인 업무환경을 조성하고 유지한다.</li><li>브랜드 행동을 솔선수범하고, 매장팀도 함께 실천할 수 있도록 지원한다.</li><li>매일 매장팀에게 동기를 부여하고 도전 의식을 고취한다.</li><li>점장을 도와 팀 활동, 개인 활동을 준비한다. (모닝 브리핑, 일대일 미팅 등)</li><li>점장 및/또는 팀장들과 협업하여 직원 이슈를 관리한다.</li><li>인재를 유치, 개발, 유지한다.</li><li>팀원들을 관리하고, 업무상 필요한 사항을 지원한다.</li><li>점장 및 팀원들을 도와 명확한 목표를 팔로우업하고 시의적절하고 일관적인 피드백을 제공함으로써 오퍼레이션 측면에서 영업팀 개발에 기여한다.</li><li>점장 및 오퍼레이션 매니저에게 개발 계획을 공유한다.</li><li>점장을 도와 의욕이 넘치고 유능하며, 패션과 럭셔리 산업의 최신 트렌드를 파악하고 있는 팀을 구축한다.</li></ul>대고객 브랜드 강화 (A BRAND PROMOTER - CLIENTS)<ul><li>발렌시아가 앰배서더로서 행동하고, 조직 내외에서 브랜드 문화를 유지 및 강화한다.</li><li>본사 가이드라인을 준수하면서 클라이언텔링 활동을 총괄한다.</li><li>브랜드 이미지에 맞게 매장 분위기를 유지한다.</li><li>발렌시아가 시그니처 경험과 고객 경험을 일관적으로 실행한다.</li><li>고객 만족과 고객 인게이지먼트를 달성하고, 발렌시아가의 정성적(퀄리티) 기준이 유지되도록 영업 활동을 감독한다.</li><li>CEE, NPS 스코어를 팔로우업하고, 그 결과를 바탕으로 액션을 수행한다.</li><li>클라이언텔링 마인드를 개발하고, 신규고객부터 VIC에 이르기까지 고객 충성도 및 고객 유지를 강화한다.</li><li>고객을 유치, 개발, 유지한다. (고급 데이터 수집, 고객과의 일대일 관계 등)</li><li>발렌시아가 시그니처에 걸맞는 우수한 고객 경험을 제공한다.</li><li>각종 채널을 활용한 “인스토어” 액션을 측정한다. (전화, 이메일 등)</li><li>고객 컴플레인 관련 이슈를 관리하고, 그에 따른 전체 영업 절차를 수행한다.</li><li>국내외 럭셔리 산업에 영향력을 가진 사람들과 네트워크를 구축하여 고객 충성도(특히 VIC, VVIC)를 강화한다.</li></ul>절차 관리 (A PROCESS MANAGER)<ul><li>법률, 안전, 보안, 내부 규정, 지속가능성, HR 가이드라인에 따라 절차를 준수한다.</li><li>매장 이미지가 발렌시아가 기준에 부합하도록 노력하고, 매장팀도 동일하게 노력하고, 관련 자원에 접근할 수 있도록 한다.</li><li>각종 활동을 계획, 승인, 조직, 준비함으로써, 예상 업무량을 관리할 수 있게 가용자원을 제공한다.</li><li>매장에 있는 제품 및 중요 물품의 안전을 보장하기 위해 필요한 모든 조치를 취한다.</li><li>매장에서 리테일 엑설런스 가이드라인을 실행한다. (FOH, BOH, 매장팀)</li><li>점장을 도와 인벤토리 활동과 창고 재고를 감독하고, 불일치가 있는 경우 즉시 보고한다.</li><li>인벤토리 결과를 바탕으로 오퍼레이션 매니저와 함께 인벤토리 활동을 관리한다.</li><li>창고 재고를 관리하고, 창고 재고가 매장의 세일즈 잠재력에 맞게 적절하게 운영되는지 검증한다.</li><li>성장을 지속하기 위해 기존 절차를 재검토 및 개선하고, 효율성과 효과성을 제고한다.</li><li>매장팀 계획 활동을 감독한다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

발렌시아가 하우스는 1917년 스페인 출신의 크리스토발 발렌시아가에 의해 설립되었습니다. 1937년 파리에 첫 부티크를 오픈한 이래 1968년까지 그 곳에서 컬렉션 디자인을 전개하였습니다. 당시 크리스토발 발렌시아가는 본인 만의 확고한 기준을 가진 쿠튀리어(디자이너)로서 명성을 떨쳤고, 크리스찬 디올은 "우리 모두의 달인"으로, 가브리엘 샤넬은 " 쿠튀리어 중의 쿠튀리어"로 그를 지칭했습니다. 초현대적인 옷의 형태는 하우스의 트레이드마크가 되었습니다.
브랜드의 정체성은 개념적인 프레타포르테 (기성복) 컬렉션에 확고히 뿌리를 내린 가운데, 가죽 제품, 신발, 액세서리 또한 전 세계적으로 큰 인기를 얻었습니다. 하우스의 전형적인 제품들 중에는 핸드백 컬렉션이 있으며, 남성 기성복 컬렉션 개발에 새로운 초점을 맞추면서 이 역시 빠르게 성공을 거두게 되었습니다.
2015년 10월 뎀나 바잘리아는 하우스의 아티스틱 디렉터로 임명되어 남녀 컬렉션을 모두 디자인하게 되었습니다.
발렌시아가 하우스는 2001년 케어링 그룹에 소속이 되었으며, 패션계에서 가장 영향력 있는 브랜드 중 하나로 자리매김하게 되었습니다.

발렌시아가는 현재 Associate Store Manager (부점장) 직급을 채용 중에 있습니다.

Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $17.10 USD to $19.00 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

We are currently seeking a Sample Specialist Temp who will report to the Regional After Sales Associate Manager based out in our Bridgewater (NJ) Office.Your opportunityThe Sample Specialist temp is responsible to manage the North America samples process in a comprehensive, innovative, timely and accurate fashion. Work along with supply chain, planning and logistics (Regional and Headquarter) to deliver service excellence. Ensure compliance with corporate policies and procedures.How you will contribute<ul><li>Own the assigned territory and sample-related special tasks</li><li>Maintain and cross-functionally enforce the samples calendar for the assigned territory </li><li>Manage the entire samples process and samples policy for the assigned territory</li><li>Monitor and take course of action where necessary to improve sample-related KPIs</li><li>Manage the assigned samples order portfolio with focus on new hires, new releases, bill &amp; replace</li><li>Coordinate new hires onboarding, their samples and selling tools</li><li>Coordinate samples transfers between brand ambassadors and/or showrooms</li><li>Coordinate quarterly recalls and their reconciliation ahead of the annual inventory </li><li>Coordinate annual physical count for the assigned territory </li><li>Supervise samples returns in compliance with agreed procedures</li><li>Coordinate warehouse and transportation activities related to samples management</li><li>Supervise customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information</li><li>Support regional sales events and showrooms pre/during/post event</li><li>Maintain, identify and recommend opportunities to increase process efficiencies and service levels</li></ul>Who you are<ul><li>Proven experience in a samples management environment, preferably in an optical eyewear organization</li><li>Knowledge of Customer Service processes</li><li>Knowledge of Microsoft Office Suite with proficiency in Excel</li><li>Working knowledge of SAP suite system (ERP, BI)</li><li>Strong self-starter</li><li>Strong written and verbal communication</li><li>Strong analytical skills</li><li>Problem solver</li><li>Ability to prioritize work effectively</li><li>Passionate team player with a proactive orientation to results</li><li>Capable of working under pressure</li><li>Genuinely curious and not afraid of innovation</li></ul>Why working with us?This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us
Kering Eyewear is the one and only Luxury Eyewear company.

Kering Eyewear is part of the Kering Group, a global Luxury group that develops a series of renowned Houses in Fashion, Leather Goods and Jewelry.

Founded in 2014, Kering Eyewear is the most relevant player in the Luxury Eyewear market segment. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 14 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Dunhill, Alaïa, Zeal and Puma.

ROLEVous participerez activement à l&#39;activité du Service Buying / Retail Merchandising Europe et reporterez directement au Buying Manager Maroquinerie Europe. Vous accompagnerez l’équipe dans la gestion des collections pour notre réseau de boutiques Europe, assisterez dans le suivi des performances et dans l’optimisation de l’assortiment et collaborerez au développement du business et du réseau.Vous supporterez principalement la catégorie maroquinerie.Vous serez en lien quotidiennement avec de nombreux interlocuteurs siège (Merchandisers, Supply Chain) et le réseau de boutiques.Rejoindre la Maison Saint Laurent c’est :<ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>MISSIONAnalyses de Vente<ul><li>Rapports de ventes hebdomadaires / mensuels</li><li>Analyses hebdomadaires par catégorie de produits, par collection, par boutique</li><li>Analyse quotidienne des ventes</li></ul>Opérationnel Retail<ul><li>Gestion des stocks / transferts et réassorts</li><li>Gestion des demandes des boutiques</li><li>Communication avec les boutiques Europe pour le suivi des performances et accompagnement des actions Retail</li><li>Veille concurrentielle</li><li>Support sur différents sujets opérationnels ponctuels</li></ul>Achats et lancement des collections<ul><li>Préparation des analyses pré-showroom</li><li>Création d’outils d’aide aux achats et saisie de commande</li><li>Aide à la conception des debriefs d’achats</li><li>Participation à l’élaboration de supports destinés aux boutiques : catalogues produits et commandes ; supports de formation et d’aide à la vente</li><li>Participation au showroom</li></ul>PROFIL<ul><li>Issu(e) d’une école de commerce ou formation équivalente, vous êtes actuellement en master et recherchez un stage pour une durée de 6 mois.</li><li>Vous avez un esprit analytique et êtes à l’aise avec les chiffres.</li><li>Vous êtes rigoureux(se), réactif(ve) et force de proposition.</li><li>Vous êtes organisé(e), vous savez gérer les priorités et travailler en autonomie</li><li>Vous avez une sensibilité produits.</li><li>Vous êtes doté(e) d’un bon relationnel et rédactionnel.</li><li>Vous avez un excellent niveau en Anglais et en Français (Langues de travail).</li><li>Vous maitrisez Excel et Power Point.</li><li>Une première expérience dans le Luxe Retail serait un plus</li></ul>Stage conventionné de 6 mois à pourvoir à partir de Mars 2025.Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

A PROPOS DE SAINT LAURENT

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

RÔLEIntégré(e) au département Wholesale, et rattaché(e) à un Manager Wholesale vous apportez votre soutien aux opérations liées au Wholesale et participez à des tâches diverses.MISSIONS<ul><li>Assurer le suivi administratif des clients : livraisons, paiements, réassorts, échanges commerciaux, SAV...</li><li>Suivre le stock et mettre à jour les listes de stock</li><li>Organiser le planning des rendez-vous showroom</li><li>Préparer les documents nécessaires pour le showroom et le défilé</li><li>Participer et aider pendant la période de showroom</li><li>Assurer le suivi after sale</li><li>Assurer la gestion administrative (envoi de documents, assurer le suivi des déplacements des commerciaux…)</li></ul>REJOINDRE LA MAISON SAINT LAURENT C’EST : <ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>PROFIL<ul><li>Issu(e) d’une formation en école de Commerce ou équivalence</li><li>La maitrise de l&#39;italien et français/anglais est indispensable</li><li>Vous avez une première expérience réussie dans le milieu de la mode et du luxe </li><li>Vous avez une bonne maitrise du pack office</li><li>Vous faites preuve de rigueur, d&#39;organisation et d’un bon esprit d’analyse. Vous êtes également doté(e) d&#39;un bon relationnel.</li></ul>Stage conventionné de 6 mois à partir de Mars 2025.Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

En tant que Training Manager, vous collaborez avec l’équipe Formation Internationale et les Directions de chaque marché pour déployer la stratégie de formation internationale et l’adapter aux spécificités de la zone Europe.Vous incarnez l’exigence que Boucheron se doit d’avoir envers tous ses clients, et votre mission est d’inspirer et de fédérer l’ensemble des équipes de ventes grâce aux formations que vous déploierez.Basé à Paris, vous reportez au Retail Excellence Manager France &amp; Europe du Sud.RESPONSABILITESPérimètre : Europe Développer et implémenter la stratégie de formation Europe <ul><li>Définir et déployer le plan d’action de formation local en collaboration avec le Retail Excellence Manager, l’équipe Training International et les Directions de marché (France &amp; Europe du Sud et Europe du Nord-Est)</li><li>Planifier, organiser et coordonner l’ensemble des sessions de formation réalisées sur la zone selon les guidelines du siège et la stratégie commerciale de la région</li><li>Adapter les formations aux besoins spécifiques de la région en utilisant des formats appropriés</li><li>Evaluer et communiquer les besoins de formation pour le futur</li><li>Ajuster si nécessaire la stratégie de formation en fonction de l’évolution du contexte et des besoins de la zone</li><li>Évaluer l’impact des formations dispensées en analysant les indicateurs de performance clés et en recueillant les retours des participants pour assurer une amélioration continue des programmes de formation en étroite collaboration avec les directeurs de boutique</li></ul>Déployer les formations en Europe<ul><li>Préparer et animer l’ensemble des modules de formations (ouvertures de points de vente, formation nouveaux entrants, Formation produits, Lancements, techniques de vente…) pour tous les collaborateurs retail de la région, pour qu’ils deviennent des ambassadeurs de la Maison Boucheron </li><li>En ligne avec la stratégie, accompagner les équipes de vente sur les enjeux commerciaux de satisfaction client, fidélisation de la clientèle, cross et up-selling, négociation en leur fournissant des outils, des formations et des supports adaptés pour optimiser leurs performances et atteindre les objectifs fixés</li><li>Former sur base d’activités concrètes (ex : jeux de rôle) pour s’assurer que le discours de vente est maîtrisé sur l’ensemble des lignes de produit.</li></ul><ul><li>Soutenir et accompagner les équipes commerciales dans le cadre de la préparation aux événements de la Maison / VIC Care sur des questions de formation et dans un objectif de développement de compétences des équipes pour offrir une expérience client exceptionnelle</li></ul>Garantir la qualité des formations par un suivi individuel et personnalisé :<ul><li>Être le référent de la zone pour les équipes de vente sur les messages de la Maison (l’Histoire, les collections, les techniques joaillères et horlogères, la gemmologie, la cérémonie de vente Maison...)</li><li>Adapter les outils de formation aux spécificités locales et aligner la planification des formations avec les besoins du business et les rythmes des équipes retail</li><li>Assurer un suivi personnalisé des formations reçues pour définir les parcours de développement de chaque membre de l&#39;équipe</li><li>Former les Area Managers en les accompagnant dans leur rôle de « formateur-relais » pour les équipes wholesale</li></ul>Assurer la gestion administrative et budgétaire de l’activité Training  <ul><li>Mener un suivi de l’ensemble des formations réalisées sur la zone et réaliser un reporting régulier auprès des Directions marchés et de l’équipe Training International</li><li>Animer la plateforme e-Learning Boucheron sur la région Europe et assurer un suivi mensuel de sa bonne utilisation (reporting, relances, animations, etc.)</li><li>Etablir le budget de formation annuel de la zone Europe en cohérence avec les priorités business et le plan d’actions, en collaboration avec le Responsable Retail Excellence</li><li>Gérer le suivi mensuel du budget et des dépenses : enregistrement et traitement comptable hebdomadaire des factures reçues pour transmission à la comptabilité (saisie, imputations, signatures…)</li><li>Effectuer les provisions mensuelles et clôtures semestrielles et annuelles</li></ul>PROFIL <ul><li>Expérience confirmée de 6 ans dans le secteur du luxe et de minimum trois ans dans des fonctions de formation</li><li>Une expérience dans l’univers de la joaillerie est un plus</li><li>Connaissance approfondie des codes du luxe</li><li>Excellentes aptitudes à communiquer et à influencer : passionné et passionnant, inspirant, pédagogue, persuasif, empathique</li><li>Aisance relationnelle et diplomate dans un contexte international et multiculturel, capacité à s’adapter aux différentes cultures européennes</li><li>Orienté business et clients</li><li>Profil doté d&#39;un esprit critique, d&#39;un esprit d&#39;équipe, de curiosité et d&#39;agilité.</li><li>Langues : Français et Anglais bilingue indispensables</li><li>Informatique : maîtrise d’Excel et Power Point</li><li>Voyages fréquents en Europe  </li></ul>&#34;Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités. Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.&#34;

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

Missions :Prise en charge du client :<ul><li>Assurer un accueil et le service palace auprès de la clientèle française et internationale</li><li>Accueillir les clients en faisant preuve de discrétion, bienveillance et respect</li><li>Gérer l’attente des clients en boutique et les renseigner</li><li>Servir les boissons </li><li>Faire la présentation du tour Boutique </li></ul>Assistance du vendeur pendant la phase de vente :<ul><li>Se mettre au service des vendeurs lors des présentations produits</li><li>Observer et écouter avec attention les demandes des clients et du vendeur</li><li>Être capable de s&#39;adapter à chaque demande</li><li>Mettre les pièces en écrins, réaliser les paquets cadeaux et les certificats</li></ul>Participation au fonctionnement de la boutique :<ul><li>Participer à la mise en place de la boutique et en assurer la bonne tenue</li><li>Veiller à ce que la boutique soit parfaitement tenue en fonction des guidelines de la maison</li><li>Commander et réapprovisionner la PLV et les boissons</li><li>Apprendre à mettre en œuvre les règles de sécurité au sein de la boutique</li><li>Travailler main dans la main avec les équipes du Back Office et du SAV</li><li>Prendre les photos des pièces en respectant les guidelines de la maison </li></ul>Profil :<ul><li>Ambassadeur de la Maison et de ses valeurs</li><li>Passionné par la mode et l’univers du luxe</li><li>Maîtrise de l’anglais, troisième langue appréciée</li><li>Bonne présentation, sens du service</li><li>Bon relationnel</li><li>Pour un temps plein, disponibilité immédiate</li></ul>&#34;Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités. Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.&#34;

As Senior Sales Associate at Boucheron, you will maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing your client portfolio and achieve ambitious targets.You will represent the most stylish and cutting-edge French High Jewelry Maison with elegance, expertise, and a commitment to exceptional service.Responsibilities1) Achieving one’s individual targets and helping to achieve the targets of the Boutique- Achieving individual targets set by the boutique Manager.- Developing and retaining Clientele.- Helping team members to meet their own targets by assisting them in the sales process when it is required and taking turns doing the back-office and administrative work.- Contributing to achieve the overall targets of the boutique by meeting one&#39;s own targets and by being a team player, respecting the Client rotation rules.- Recruiting new Clients by attending internal and external events and contributing ideas for new Maison events.- Informing Management of new leads and deposits to be added to the central list- Demonstrating proactivity by taking the initiative to network in order to build new contacts- Use entertainment budget effectively to introduce new clients to the Maison.2) Applying Boucheron policies and procedures- Being an ambassador of the Boucheron Retail Excellence.- Following each step of the selling ceremony.- Respecting the values and ethical principles of the Maison Boucheron and Kering * group.- Having complete and accurate knowledge of the Maison&#39;s history and creations.- Offering Clients the Boucheron standards of service defined in the Service Palace® Guide.- Contributing to enhancing Boucheron database by filling client data.- Maintaining personal appearance in line with the Boucheron guidelines and grooming.- Understanding and abiding by Boucheron safety regulations and security procedures.- Ensuring that the boutique’s appearance and jewelry presentation is well maintained and in accordance with boutique atmosphere guidelines (visual merchandizing, flowers, music etc.).- Respecting the laws of the country and the current procedures implemented by the Maison and the Kering group. Asking for the boutique Manager’s authorization when necessary **.3) Contributing to the operation of the boutique and encouraging team spirit- Helping to maintain and enhance the overall appearance of the boutique.- Performing administrative duties when required and being flexible when asked to do tasks that are not within one&#39;s normal scope of responsibility.- Participating actively in team meetings, group tasks, boutique events and other activities.- Getting along with other colleagues and being a team player- Accepting collective responsibility for stock management in accordance with policies and procedures ensuring that the safe is tidy and well organized at all times.- Contribute to the morning briefs effectively to offer new ideas, information or training and personally conducting morning briefs regularly to assure effective communication.Profile<ul><li>English Fluent mandatory</li><li>Strong previous experience in a similar role</li><li>Business Developer (Recruiting VIP Clients)</li><li>Experience in a luxury service role with face-to-face customer contact</li><li>Ability to adapt to frequent change and a fast-paced environment</li><li>Excellent Communication and interpersonal Skills with the ability to build and maintain relationships</li><li>A strong team player and considerate of colleagues</li><li>Ability to initiate contact and communication.</li><li>Motivated by being a team player with a common goal.</li></ul>&#34;We believe in the richness of perspectives and backgrounds. We create for and with this diversity, and recruit without consideration of gender, age, nationality, culture, disability, religious beliefs, or sexual orientation. Gender parity and equal opportunities are our priorities.We strive to create an authentic environment together, which supports the physical and emotional well-being of every employee, where everyone has the freedom to fully realize their potential.&#34;

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Summary1945年、イタリア・ローマにて創業されたブリオーニは、世界最高峰のイタリアン・メンズラグジュアリーブランドとして、またマスキュリン・エレガンスのオーソリティーとして知られています。その歴史を通して、ロイヤルファミリーや、ハリウッドスター、政財界のリーダーを顧客に持ち、現在も世界中のエンターテイメント界や、政財界に支持され続けています。すべての場所のジェントルマンたちに、ブリオーニはトゥルー・ビューティーであり続けます。販売スタッフは、個々の売上目標とKPIを最大限に達成する為に販売とクライアンテリングを実施し、店長にレポートするまた、ブリオーニのキーアンバサダーになり、長期的な信頼関係を育み、ブランド全体でお客様を導いて、特別且つすばらしいラグジュアリー体験を提供します.業務内容<ul><li>店舗マネジメントにより設定された目標を達成し、チームに貢献する</li><li>ファーストコンタクトからお見送りまで、お客様と建設的な関係を築く</li><li>CRMとリテンションの目標を超え、達成する</li><li>効果的に既存客と見込み客との関係を育むためにクライアントブックを活用する</li><li>見込み客の基盤を拡大する為に、連絡先のネットワークを作成し、それを更新していく</li><li>ファッション市場&#xff08;トレンド、イベント、競合ブランドの活動と商品&#xff09;についての情報収集</li><li>会社や店舗全体で、スタッフ一丸となり、協調して業務に取り組む</li><li>会社の基準とガイドラインに沿って、店舗の在庫管理を行う</li><li>ブリオーニスタンダート、役割と処理・対応に関して、速やかに可能性のある問題とリスクを共有する</li></ul>

We are currently seeking a Client Advisor to join our dynamic boutique team. ROLEThe Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards. MISSION<ul><li>Provide outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and sincere way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Upholds and adheres to all company policies and operational procedures</li></ul>PROFILE<ul><li>Preferred experience in providing high-quality service in a client facing role, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have passion for the fashion culture, like to create personalized looks</li><li>Have a business mindset and an entrepreneurial spirit</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, adapts quickly with new technology</li><li>Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity</li><li>Proactive, passionate &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language, additional languages preferred</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>A reasonable estimate of the base compensation range for this position is $18/hr. - $22/hr. with commission eligibility.Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.