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09/02/2024
SAINT LAURENT Client Advisor
Saint Laurent - Regular
Seoul - Korea, Republic of
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.
Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
MISSION
- Maximize sales and provide excellent customer and after-sales service
- Actively develop new clients and consistently strengthen existing client relationships
- Play an active role in maintaining a positive and professional working environment
- Highlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitors
- Possess the ability to work well in a team and the willingness to support and assist your colleagues
- Promote the brand’s culture internally and externally, acting as a brand ambassador at all times
- Maintain organisation, grooming and appearance standards, whilst respecting guidelines
- Actively support management with key in store processes to ensure compliance and standards
- Contribute and support with the back of house operations and processes, e.g. stock control and inventories
PROFILE
- Experience in the sale of luxury goods or retail
- Product sensitivity and a strong market/fashion trend knowledge
- Excellent interpersonal skills
- Adaptability, natural curiosity and authenticity
- Commitment to take part in innovative projects
- Open-minded and creatively driven
- Sales orientated and ambitious
- Team player full of drive and optimism
- Willingness to learn and improve