KERING HR Administrator

Kering HR Shared Services aim at performing HR related activities for Kering brands and employees based in Qatar, Kuwait and Saudi Arabia. These activities include transactional activities (HR Operations and Payroll Inputs).

HR Administrator is responsible for all service catalog activities related to administrative operations for brands served by the HRSS.

He/she is the first point of contact for the employees, brand HR and local partners in Qatar, Kuwait and Saudi Arabia. He/she must be well-versed in the HR policies of the brand and territory assigned, and keep updated with the local social, and employment laws.

HR Administration

• On-board new joiners – coordinate between brand HR, candidate, payroll team and local partners in acquiring the necessary documentation and tools to permit the new joiner to work, as per local regulations

• Register new employees to brands’ benefits programs (as per eligibility) and ensure their activation as appropriate, i.e. medical health coverage, employee discount, pension, etc.

• Document and keep up to date with the brands’ policies.

• Liaise with external partners like local partners, insurance vendors, benefits partners, etc.

• Record & monitor work permit and residence visa validities for existing employees

• Remind and guide employees and brand HR on the work authorization requirements and procedures

• Maintain employees’ personnel files and archive the necessary documents

• Ensure that service agreements are met and processes are working efficiently and effectively at all times.

• Off-board employees – coordinate between brand HR, employee, payroll team and local partners to cancel the work permit and/or residence visa

• Responsible for regularly reviewing the HRSS administrative processes, identifying inefficiencies and areas for improvement

• Preparing administrative letters such as No Objection Certificates, Salary Certificates, Bank Letters, Employee Certificates, etc.

• Deliver daily operations and support Brands and Corporate projects as necessary

• Provide payroll monthly reports and inputs to payroll team for the month’s cycle

HR Shared Services Tools

• Validate, check, input and collect missing information to maintain HR System (Workday)

• Work closely with each brand HR on Workday use and data completion

• Check the evolution/updates in Workday, ensure consistency within brand, and collaborate with HRIS team for any exceptional cases

• Propose update on HR System (Workday) in case of change in brand, local or administration requirements and conduct testing (as required)

• Coordinate with payroll team to ensure data alignment or follow up on specific employee information required

Employee and Brand Relations

• Provide information on services and reports as requested

• Ensure any queries or concerns are addressed with brands in a professional and timely manner, managing matters escalated by the team

• Plan and organize anticipated projects in collaboration with brand HRs to ensure smooth operations

• Answer employees and brand HR queries on the Kering Connect platform or reroute requests to the appropriate stakeholders as required

• Monitor requests turn-around times (SLAs) and implement continuous improvement

• Advocate simplification and standardization of policies and processes

Absences

• Manage all types of Absences when recorded on Workday, ensuring all supporting documentation is provided, as per brand’s requirements

• Maintain excellent knowledge of the brand’s policies, relevant legislations and any applicable updates

• In charge of the administrative validation of specific types of absences, submitted via Workday, before payroll cut-off.

• Coordinate with payroll and brand HRs on long-term absences.

Audit & Compliance

• Support the brands’ with all internal and/or external audits

Requirements

• Excellent organizational skills, with an ability to prioritize important projects

• Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role

• Experience with HR softwares (Workday is an advantage)

• Computer literacy (MS Office applications)

• Thorough working knowledge of Qatar, Kuwait & Saudi labor and social laws is mandatory

• High customer orientation and strong willingness to ensure employee satisfaction

• Strong phone, email and in-person communication skills

• BS in Human Resources or relevant fields