SAINT LAURENT Store Director

ROLE

The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.

He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.

MISSION

• Attract, recruit, develop, retain, and engage customers.

• Implement action plans to achieve general targets and P&L.

• Communicate high quality relevant feedbacks and reporting to HQ and/or staff.

• Know and monitor business environment including local competition.

• Identify, attract, recruit, develop and retain talents.

• Motivate and challenge the team on a regular basis.

• Create development plans for sales staff and management.

• Promote the brand’s culture internally and externally.

• Ensure store atmosphere upholds brand image.

• Build a network of people who have an impact on local and international Luxury business to develop customers’ loyalty (especially with Top Clients and VIPs).

• Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization.

• Challenge current processes to ensure efficiency and effectiveness.

PROFILE

• 3 to 5 years of successful experience in a managerial position

• High sensitivity to customers’ experience and loyalty

• Exceptional interpersonal skills, persuasiveness

• Precision, organizational skills

• Adaptability, openness, risk taking, dynamic, listening abilities, curiosity

• High availability, responsiveness

• Product and Fashion sensitivity

• Mastering computer skills (Word and Excel)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.