SAINT LAURENT Retail Trainer

ROLE

This position assists the Human Resources Manager on full spectrum of Training activities, initiatives and projects.

MISSION

FACILITATION

• Assist APAC Training Manager to deploy corporate training activities

• Implement and localize training Initiatives from headquarter for program delivery
• Select, brief and monitor external providers/facilitators when necessary
• Ensure induction sessions for all new hires (retail and office) within appropriate formats
• Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
• Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipments, training material interpretation & preparation)
• Promote and follow-up on digital training platform and relevant initiatives

FOLLOW UP

• Develop follow-up tools for the participants and on-the-job check
• Coach retail team in delivering constructive training feedback and implementations
• Conduct regular store visit and attachment for preparing quick-fix workshop

• Monitor the usage of training and information material
• Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)

TRAINING NEEDS ANALYSIS

• Work with APAC Training Manager and local HR Managers to understand and identify the training needs from retail team
• Complete the annual training schedule on a monthly basis according to field visits and in depth observation and discussions with the teams

PROFILES

• 3 to 5 years training experience preferably in the retail industry or consultancy company with exposure in facilitation and content development
• Open minded, inspiring, adaptable, energetic and passionate
• Strong communication and coordination skills
• Excellent time and task management skills
• Able to work independently
• Fluent in English and Mandarin
• Proficient in MS Office functionalities & e-learning platform
• Traveling is required

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.