Kering

Maisons

Joaillerie

Qeelin

CONTACTEZ-NOUS

MENTIONS LÉGALES

CRÉDITS

POLITIQUE DE CONFIDENTIALITÉ

ACCESSIBILITE : NON CONFORME

Empowering Imagination

Notre stratégie

Rapport d’activité

Découvrez Kering

Notre histoire

Le 40, rue de Sèvres

Kering, de granit et de rêves

Culture et Patrimoine

Conseil d'administration

Comité exécutif

François-Henri Pinault

Éthique et conduite des affaires

Notre gouvernance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

Nos actualités

Nous contacter

Gucci

Saint Laurent

Bottega Veneta

Balenciaga

McQueen

Brioni

Couture et Maroquinerie

Boucheron

Pomellato

DoDo

Ginori 1735

Kering Eyewear

Kering Beauté

Autres

Notre Groupe

Nos Maisons

Notre vision du luxe

Découvrez-nous

Travaillez avec nous

Imaginez votre parcours

Trouvez votre équilibre

Faites la différence

Préparez votre futur

Les programmes Kering Keys

Exprimez votre talent

Partagez notre quotidien

Trouvez votre futur job

Feuille de route 2017 - 2025

Gouvernance

Un engagement historique

Façonner le luxe de demain

Notre EP&L

Informations ESG

Performance ESG 

Mesurer notre impact

Stratégie climat

Réduire

Restaurer et régénérer

Limiter le changement climatique

Stratégie biodiversité

Fonds Régénératif pour la Nature

Bien-être animal

Préserver la planète

Droits humains dans la chaîne d'approvisionnement

Soutenir les femmes dans la chaîne de valeur

Préserver nos savoir faire

L'humain au coeur de la chaîne de valeur

Ambition circularité

Matières premières

Plateformes d'innovation

Processus de production

Nouveaux business models

Upcycling, recyclage et régénération

Innover pour demain

Actualités

Agenda

Publications et vidéos

Actualités et ressources

Gouvernement d'entreprise

Répartition du capital

À propos de Kering et chiffres clés

Kering en bourse

Publications

Information réglementée

Être actionnaire

Vos publications

Assemblée générale

Informations actionnaires

Financements et autres informations

Agenda financier

Contacts actionnaires

Dossiers thématiques

Logothèque

Ressources

Contacts

 | Kering

Fondée en 2004 par Dennis Chan, Qeelin est une Maison de joaillerie dont l’esprit et les créations sont inspirés du symbolisme chinois.

Histoire

Les créations Qeelin et la vision de Dennis Chan, son Directeur de création, révèlent le design chinois contemporain.

Dennis Chan

Découvrez les offres d’emploi Qeelin

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Qeelin.&nbsp;

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Key Responsibilities1. VIC Program Development &amp; Infrastructure<ul><li>Build the end-to-end VIC management framework, including client segmentation, CRM optimization, and personalized service protocols.</li><li>Design exclusive client experiences (e.g., private viewings, bespoke design consultations, VIP events).</li><li>Develop tools and processes to track VIC preferences, purchase history, and engagement metrics.</li><li>Partner with marketing to curate tailored communications and collateral for VICs.</li></ul>2. Client Relationship Management<ul><li>Act as the primary liaison for top-tier clients, delivering unparalleled service and anticipating their needs.</li><li>Proactively engage VICs through personalized outreach, gifting, and invitations to exclusive brand experiences.</li><li>Resolve escalated client concerns with discretion and urgency.</li><li>Analyze client data to identify trends and opportunities for deeper engagement.</li></ul>3. Sales Team Collaboration &amp; Education<ul><li>Train and mentor sales teams on VIC engagement strategies, service standards, and CRM best practices.</li><li>Lead workshops on luxury clienteling, cultural nuances, and relationship-building techniques.</li><li>Work with sales to identify potential VICs and create individualized outreach plans.</li></ul>4. Performance &amp; Reporting<ul><li>Monitor VIC retention, lifetime value, and sales contribution; report insights to senior leadership.</li><li>Align VIC initiatives with regional sales targets and brand objectives.</li><li>Stay informed on luxury market trends, competitor strategies, and client expectations.</li></ul>

Role Overview

The role will design and implement an advanced VIC management program to deepen relationships with high-net-worth clients, drive loyalty, and maximize revenue. This role combines strategic infrastructure development, team leadership, and hands-on client engagement. This role will collaborate closely with the sales team to ensure seamless service for VICs while fostering a culture of client-centric excellence.

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Qeelin

Histoire

Dennis Chan

Découvrez les offres d’emploi Qeelin

QEELIN-Sales Associate-1

QEELIN-Elite Client Engagement Manager

QEELIN-Sales Associate

QEELIN-Sales Associate