About us
Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials.
In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.
Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.
We are currently seeking a Store Manager who will report to the Retail Director EMEA as part of our dynamic team in London.
Your opportunity
You will drive sales implementing with concrete actions and according to the Retail Excellence guidelines the company strategy; being the Brand Ambassador. You will inspire and develop the team to successfully reach quantitative and qualitative target providing a unique in-store experience.
How you will contribute
- Translating the yearly target assigning and monitoring weekly and daily individual objectives
- Implementing actions according to specific business opportunities (events, dedicated training sessions, sales targets, staff rotation); Drive sales and profitability through the implementation of effective merchandising, marketing, and CRM strategies in alignment with HW.
- Develop and maintain a high-performing team by recruiting, training, coaching, and motivating employees. Ensuring the effectiveness of the new staff induction program and providing constant in-store training sessions to all the team, following company guidelines - being responsible of the brand and product knowledge of the team
- Being able to build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics...)
- Ensure a positive and engaging customer experience that reflects the brand’s values
- Constantly monitoring staff behavior and KPIs' achievement and coach each team member defining specific development plan through monthly touch base
- Planning and scheduling the team and staff resources, according to the coverage of the floor
- Managing the stock in the most effective way constantly keeping focus on sales
- Managing operational activities (couriers, alterations, store cleanings, postage) optimizing cost, resources and time
- Collaborate with regional and corporate teams to achieve company goals;
- Maintain a clean, organized, and visually appealing store environment according to the highest standards.
- Embrace a culture of Innovation and continuous improvement.
Who you are
- Bachelor’s degree
- Proven experience as a Store Manager or similar role in a retail environment. At least 5 years in managerial position in luxury boutiques
- Knowledge of high-end fashion field and current fashion trends
- Knowledge of retail operations, merchandising, and sales strategies
- Fluent in English
- Strong leadership and motivational skills
- Excellent communication and interpersonal skills
- Passion for customer service and a commitment to exceeding expectations
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Business view
- Drive
- Flexibility
- Networking
Why work with us?
This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.