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Scopri la storia della Maison Balenciaga.

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Il 7 ottobre 2015 Demna diventa il Direttore Artistico di Balenciaga.

Demna

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Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Store Management: Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.Sub-Job Family Description - Store Manager: Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail &amp; On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

<div>HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Define, execute and monitor the store action plan to achieve sales targets and KPIs<ul><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Implement action plans and follow-up</li><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Focus on key KPIs and create a strong store culture and storytelling approach</li></ul></li></ul></div><ul><li>Understand and monitor constantly local business environment including market trends and competition<ul><li>Keep relevant with market and fashion trends</li><li>Share with store team</li><li>Integrate/adapt insights in store action plan</li></ul></li><li>Define constantly opportunities for growth and execute actions accordingly</li><li>Communicate high quality relevant feedbacks and report to HQs/HO and/or store team</li><li>Oversee and ensure weekly payroll is accurately reported for store team</li><li>Complete Monthly Store Schedule for the team to reflect needs of the business</li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviors</li><li>Provide a clear vision and goals for the team and for the individuals</li><li>Identify, attract, recruit, develop and retain talent<ul><li>Consistently recruit top talent in partnership with the Head of Retail and HR</li></ul></li><li>Create development plans for store management and store teams, ensure professional growth via training and coaching<ul><li>Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up-to-date in the Fashion industry</li><li>Coach consistently direct reports</li><li>Provide structured feedback on a regular basis</li><li>Manage individual appraisal interview at least twice a year</li></ul></li><li>Motivate and challenge store management and store teams  on a regular basis<ul><li>Organize qualitative time with the team (team building…)</li></ul></li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally<ul><li>Embody constantly Balenciaga codes and engage local people with the brand</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Store according to the Company directions (VM guidelines)</li><li>Ensure that the store image in line with corporate standards</li><li>Ensure store team is aware of this standards</li><li>Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values</li></ul></li><li>Lead by example conveying Balenciaga behaviors towards clients</li><li>Know his/her clients and prospects (quantitative and qualitative) to define action plans</li><li>Attract and recruit new clients from personal network and external partners</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs<ul><li>Oversee the clienteling approach</li><li>Ensure that the qualitative standards required by our brand are maintained</li><li>Ability to engage VIP and celebrities</li></ul></li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Handle all administration and accounting responsibilities.</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Apply all the necessary golden rules to ensure the safety of both store team and clients</li><li>Supervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordingly</li><li>Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse</li><li>Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets</li></ul></li><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Supervise inventory activities and warehouse stock and report immediately any discrepancies</li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>WHO YOU ARE<ul><li>Commitment to take part in an innovative project</li><li>3 to 5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry</li><li>Inclusive leadership style and entrepreneurship</li><li>High sensitivity to clients experience and loyalty</li><li>Exceptional interpersonal skills, persuasiveness</li><li>Precision, organizational skills</li><li>Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Dallas NorthPark team as a Temporary Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Store Director who will report to the Retail Director. 

YOUR OPPORTUNITY 

The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals.

They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential.

They are accountable for being the Balenciaga benchmark (excellent standards) in his/her Region/Country.

Votre opportunitéRejoignez Balenciaga en tant que RTW Product VIC/VIP Developer. Vous participerez à des projets passionnants et à des missions stratégiques au sein de notre équipe créative et dynamique.Votre contributionAu sein du département Dev. VVP, vous serez chargé d’assister le RTW Product VIC/VIP Developer dans ses missions :- Assister le développeur dans les projets Vic et les commandes spéciales.- Aider à la mise à jour des informations sur PLM ; Codification et création des nomenclatures- Effectuer les lancements et suivi/réceptions des envois- Suivre et mettre à jour les tableaux de suivi ; lancements / achats trims &amp; tissu / planning de livraison- Assurer le suivi avec les fabricants- Assurer la réception, le contrôle des prototypes et la coordination des retouches si nécessaire- Archiver les projets, prototypes et autres documents sur PLM- Support administratif et logistique ; préparations des charges façonniers / suivi des factures- Aider sur les projets et missions transversesVous êtes :-Titulaire d’une expérience similaire dans le développement- Sensible à l’univers de la mode et du luxe-Autonome et organisé-Polyvalent dans les tâches à effectuer- Bilingue en anglais- Maitrise de PLM serait un plus- Connaissances techniques appréciablePourquoi nous rejoindre Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering.Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence.Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.Engagement pour la Diversité Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

A propos de nous

Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l’Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu’en 1968. Cristóbal Balenciaga, en tant que Couturier, proposait une création exigeante et avait la réputation de ne faire aucun compromis ce qui lui valut d’être désigné par Christian Dior comme « le maître à tous » et comme « le couturier des couturiers » par Gabrielle Chanel. Les formes ultra-modernes sont devenues la signature de la Maison. 

Si l’identité de la Maison est avant tout ancrée dans son prêt-à-porter conceptuel, ses collections de maroquinerie, chaussures et autres accessoires connaissent également un succès mondial. Les sacs de la Maison sont d’ailleurs devenus des icônes de la maroquinerie d’aujourd’hui. Lancées pour l’Été 2017, les collections prêt-à-porter Homme Balenciaga ont rapidement été couronnées de succès à l’international.

Depuis octobre 2015, Demna est directeur artistique et conçoit l’ensemble des collections de la Maison. 

La Maison Balenciaga, qui appartient au Groupe Kering depuis 2001, est l’un des noms les plus influents du monde de la mode.

Balenciaga

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Demna

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Scopri le offerte di lavoro di Balenciaga

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