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Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

We are currently seeking an Events Intern as part of our North America Team based out of our New York city office, next to Times Square.How you will contribute<ul><li>·  Assist the manager and the Head of Events in the planning and coordination of various sales and corporate events in the US and Canada·  Help manage event logistics, including venue scouting, catering, transportation arrangements, hotel rooming list (both for customers and colleagues)·  Assist the manager in creating event materials, such as programs, signage, briefing deck, etc·  Collaborate with team members (sample team, mktg team, salesteam, etc) to ensure all aspects of the event run smoothly.· Handle payment registration and processing by liaising closely with the finance team, ensuring accurate records and timely transactions.·  Provide training and guidance to external staff  for major events, ensuring they understand their roles and responsibilities.·  If needed, attend events to provide on-site support.·  Conduct post-event evaluations/survey and prepare accurate reports.·  Assist the manager on other ad hoc requests, when needed.</li></ul>Who you are<ul><li>At least 1 year of experience in organizing large-scale events</li><li>Experience in luxury industry</li><li>Strong working knowledge of Excel and PPT</li><li>Highly organized with deep attention to details and accuracy</li><li>Ability to work effectively under pressure</li><li>Customer oriented</li><li>Willingness to travel across US and Canada</li><li>Able to work autonomously; self-starter with the ability to organize and manage own workload</li><li>Resourceful, focused on problem-solving and achieving results</li><li>Passionate and enthusiastic with a spirit of curiosity and innovation</li><li>Team player, with an ability and willingness to support in other areas of the business as needed</li></ul>Why work with us?                     This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Pay Range - $22-23 hour

About us

Kering Eyewear is the one and only Luxury Eyewear company.
Kering Eyewear is part of the Kering Group, a global Luxury group that develops a series of renowned Houses in Fashion, Leather Goods and Jewelry.
Kering Eyewear is the most relevant player in the Luxury Eyewear market segment.
Founded in 2014, Kering Eyewear is the most relevant player in the Luxury Eyewear market segment. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 14 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Dunhill, Alaïa, Zeal and Puma.

YOUR OPPORTUNITYThis opportunity will provide you with insight into the NYC luxury fashion industry as well as an understanding of our corporate culture and business practices.HOW YOU WILL CONTRIBUTE<ul><li>Accompany the sales team on local product knowledge clinics</li><li>Assist the team in preparing wholesale reporting and visual guides</li><li>Track/Organize sample requests between all departments and clients</li><li>Communicate with approved clients to relay necessary information</li><li>Compile shipping and sales reports</li><li>Assist with daily office duties</li></ul>WHO YOU ARE<ul><li>Strong communication skills, both oral and written</li><li>Able to work independently and meet deadlines</li><li>Proficiency in Excel and all Microsoft programs</li><li>Strong interest in luxury fashion</li><li>Able to receive academic credit</li></ul>COMPENSATION<ul><li>$16.00 per hour plus academic credit</li><li>Must be able to receive academic credit to be eligible</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s corporate team as an intern who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

ABOUT US
Founded by Spanish-born Cristobal Balenciaga in 1917 and established in Paris in 1937, the iconic French fashion house defined the concept of modernity and elegance through the mastery of techniques and the use of innovative fabrics. 

With the appointment of Demna as artistic director of the collections in 2015, he continues to uphold the vision of Cristobal Balenciaga through his exquisite techniques, masterful cuts and by constantly pushing boundaries. 

Balenciaga offers women’s and men’s ready-to-wear, handbags, shoes, accessories, eyewear and a fragrance for women, subsidiary of Kering. 

We are currently seeking a Wholesale Intern who will report to the Sales Director, LG & RTW.

Your opportunitySiamo alla ricerca di un/a Back Office Commerciale appartenente a Legge 68/99 da inserire nel nostro team Multi-Channel Customer Operations, situato nel nostro HQ di Padova.How you will contribute<ul><li>Supportare gli eventi di vendita (come Buying Days, presentazioni di brand/prodotti, corsi di formazione al cliente in loco, visite c/o il cliente, ecc…) attraverso una partecipazione attiva sia nella preparazione organizzativa che nell&#39;esecuzione.</li><li>Gestire tutte le informazioni relative al Cliente (master data), assicurandone l’aggiornamento, l’accuratezza e la completezza.</li><li>Gestire i flussi di gestione degli ordini in conformità con i termini commerciali concordati.</li><li>Fungere da interfaccia tra il Cliente e i dipartimenti di Planning e Logistica, agendo come primo punto di contatto per qualsiasi problematica.</li><li>Assicurare la gestione dei back-orders.</li><li>Gestire i resi in conformità con i termini commerciali concordati.</li><li>Agire come primo punto di contatto del Cliente in caso di reclami relativi a temi commerciali, di logistica e di prodotto.</li><li>Gestire la reportistica relativa alle vendite e ai Clienti a beneficio della corretta gestione delle informazioni da parte del team Sales e del Cliente stesso.</li><li>Implementare e proporre miglioramenti delle procedure relative al servizio clienti.</li><li>Partecipare alle attività di vendita ad hoc.</li><li>Contribuire al lavoro di squadra e al raggiungimento degli obiettivi del proprio team di lavoro.</li></ul>Who you are<ul><li>Minima esperienza di 1-2 anni in ruoli analoghi (plus)</li><li>Buona conoscenza del pacchetto Office</li><li>Buona conoscenza della lingua inglese</li><li>Teamworking</li><li>Affidabilità</li><li>Comunicazione</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

HOW YOU WILL CONTRIBUTEGENERAL RESPONSIBILITIES<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>STOCK, INVENTORY &amp; LOSS PREVENTION MANAGEMENT<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>VISUAL MANAGEMENT<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>STORE MAINTENANCE MANAGEMENT<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role; exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Beverly Center team as a Sales &amp; Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

ROLE Au sein du service Presse, vous serez en charge de nombreuses missions diverses et variées et assisterez le responsable du service au quotidien.MISSION<ul><li>Suivre les expéditions et retours (shoppings) Europe, de la coordination Internationale ainsi que du bureau VIP</li><li>En charge de la mise en place des échantillons dans le showroom, veiller à la bonne tenue du showroom en permanence en vue de rdv exterieurs et sélections event et VIP</li><li>Vérification des retours des shoppings dans le logiciel FGPS (pointage de chaque sample rentré) et relation avec les equipe presse pour chaque missing</li><li>Assister le service dans l’archivage des collections</li><li>Gérer les demandes quotidiennes</li><li>Coordonner avec les stagiaires Presse la gestion des shoppings (réservation &#43; prolongation)</li><li>Aider les assistantes showroom presse (établissements des documents pour les envois et emballage des pièces pour les expéditions)</li></ul>Stage à pourvoir en Janvier 2025.  Rejoindre la Maison Saint Laurent c’est : <ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>PROFIL<ul><li>Issu(e) d’une formation en communication ou école de commerce</li><li>La maitrise du pack office est requise</li><li>Bon relationnel, sens de l&#39;organisation, polyvalence dynamique et rigoureux</li><li>Un anglais courant serait également apprécié.</li><li>La connaissance de Fashion GPS est fondamentale.</li></ul>Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents

A PROPOS DE SAINT LAURENT 

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

We are currently seeking a Stock Associate our dynamic team to support the back of house operations. ROLEThe Stock Associate will contribute to the boutique by maintaining the back-of-house operations and supporting the Sales &amp; Management team on the salesfloor. This position will report to the Store Director and work closely with internal Operations partners.MISSION<ul><li>Maintain organization and cleanliness of the stockroom and salesfloor to company standards.</li><li>Responsible for shipping &amp; receiving of product deliveries on a weekly basis.</li><li>Communicate shipment discrepancies to Store Director &amp; Operations partners in a timely matter to avoid errors in inventory levels.</li><li>Process internal product transfers and client orders on a timely matter to meet client expectations.</li><li>Prepare and execute weekly cycle counts of product categories</li><li>Prepare stockroom &amp; salesfloor for annual inventory</li><li>Liaise with Operations team to resolve product inventory discrepancies, corrections, and adjustments</li><li>Ensure the stockroom and salesfloor are maintain to company Visual Standards</li><li>Support sales team as needed on the salesfloor for coverage and assistance with sales as needed</li><li>Manage all supply orders needed for the boutique from internal &amp; external vendors</li><li>Other duties as assigned by management</li></ul>PROFILE<ul><li>Minimum 2 years of retail experience, luxury or contemporary preferred</li><li>Strong organizational skills with a keen eye for detail</li><li>Experience with shipping programs, inventory management and inventory audits</li><li>Strong working knowledge of Excel</li><li>Must have a pro-active and team centric attitude</li><li>Must be able to work with independently with minimal supervision</li><li>Must be able lift and/or move up to 25 pounds</li></ul>A reasonable estimate of the base compensation range for this position is $19/hr. - $21/hr. Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Votre contribution- Gestion des commandes réassort stock ;- Suivi des commandes de la saison en cours ; - Participation au sourcing ; - Recensement des informations techniques et des conditions d’achats ; - Relances fournisseurs ; - Réception des tissus ; - Mise à jour des outils informatiques ;- Archivage- Assistance des acheteuses dans leurs missions quotidiennesVous êtes- De formation universitaire, école de commerce ou école de mode, vous disposez d’une forte sensibilité produit et d’une solide culture mode. - Disponible rigoureux et impliqué, vous disposez également d’un très bon relationnel. - Proactif et avez le sens du service et du travail en équipe- Bilingue en anglais. La maitrise de l’italien est un plus, vous maîtrisez le Pack OfficePourquoi nous rejoindreBalenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering. Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.Engagement pour la DiversitéBalenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

A propos de nous

Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l’Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu’en 1968. Cristóbal Balenciaga, en tant que Couturier, proposait une création exigeante et avait la réputation de ne faire aucun compromis ce qui lui valut d’être désigné par Christian Dior comme « le maître à tous » et comme « le couturier des couturiers » par Gabrielle Chanel. Les formes ultra-modernes sont devenues la signature de la Maison. 

Si l’identité de la Maison est avant tout ancrée dans son prêt-à-porter conceptuel, ses collections de maroquinerie, chaussures et autres accessoires connaissent également un succès mondial. Les sacs de la Maison sont d’ailleurs devenus des icônes de la maroquinerie d’aujourd’hui. Lancées pour l’Été 2017, les collections prêt-à-porter Homme Balenciaga ont rapidement été couronnées de succès à l’international.

Depuis octobre 2015, Demna est directeur artistique et conçoit l’ensemble des collections de la Maison. 

La Maison Balenciaga, qui appartient au Groupe Kering depuis 2001, est l’un des noms les plus influents du monde de la mode.

<div><div>We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Sawgrass.</div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>How you will contribute:<ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management</li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Luxury retail sales experience preferred</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Brand Expansion Intern as part of our dynamic team in Milan.How you will contribute?<ul><li>Support the Brand Expansion team with day-to-day tasks and administrative duties for the department (ie. request forms, industry news, etc.);</li><li>Support the Brand Expansion team on all samples coordination, shipping and logistics needs for VIP requests (ie. samples qualitative check, VIP fittings and events preparations, archiving, etc.);</li><li>Assist the Brand Expansion team in the coordination of all leadup preparations to key events (ie. shows, etc.);</li><li>Assist the Brand Expansion team with the management of gifting initiatives and relevant stock;</li><li>Assist the Brand Expansion team with reporting and imagery research of talent dressings</li></ul>Who you are?<ul><li>Successful or ongoing studies in Communication, Marketing, Media or related</li><li>Knowledge of Fashion GPS is a plus</li></ul><ul><li>Confident use of Microsoft Office suite</li><li>Fluent in English - both written and spoken</li><li>Organizational skills and ability to handle multiple tasks and meet deadlines in a fast-paced environment</li><li>Teamwork and good relational skills</li><li>Good time management skills</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

<div>HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Define, execute and monitor the store action plan to achieve sales targets and KPIs<ul><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Implement action plans and follow-up</li><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Focus on key KPIs and create a strong store culture and storytelling approach</li></ul></li></ul></div><ul><li>Understand and monitor constantly local business environment including market trends and competition<ul><li>Keep relevant with market and fashion trends</li><li>Share with store team</li><li>Integrate/adapt insights in store action plan</li></ul></li><li>Define constantly opportunities for growth and execute actions accordingly</li><li>Communicate high quality relevant feedbacks and report to HQs/HO and/or store team</li><li>Oversee and ensure weekly payroll is accurately reported for store team</li><li>Complete Monthly Store Schedule for the team to reflect needs of the business</li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviors</li><li>Provide a clear vision and goals for the team and for the individuals</li><li>Identify, attract, recruit, develop and retain talent<ul><li>Consistently recruit top talent in partnership with the Head of Retail and HR</li></ul></li><li>Create development plans for store management and store teams, ensure professional growth via training and coaching<ul><li>Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up-to-date in the Fashion industry</li><li>Coach consistently direct reports</li><li>Provide structured feedback on a regular basis</li><li>Manage individual appraisal interview at least twice a year</li></ul></li><li>Motivate and challenge store management and store teams  on a regular basis<ul><li>Organize qualitative time with the team (team building…)</li></ul></li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally<ul><li>Embody constantly Balenciaga codes and engage local people with the brand</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Store according to the Company directions (VM guidelines)</li><li>Ensure that the store image in line with corporate standards</li><li>Ensure store team is aware of this standards</li><li>Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values</li></ul></li><li>Lead by example conveying Balenciaga behaviors towards clients</li><li>Know his/her clients and prospects (quantitative and qualitative) to define action plans</li><li>Attract and recruit new clients from personal network and external partners</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs<ul><li>Oversee the clienteling approach</li><li>Ensure that the qualitative standards required by our brand are maintained</li><li>Ability to engage VIP and celebrities</li></ul></li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Handle all administration and accounting responsibilities.</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Apply all the necessary golden rules to ensure the safety of both store team and clients</li><li>Supervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordingly</li><li>Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse</li><li>Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets</li></ul></li><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Supervise inventory activities and warehouse stock and report immediately any discrepancies</li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>WHO YOU ARE<ul><li>Commitment to take part in an innovative project</li><li>3 to 5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry</li><li>Inclusive leadership style and entrepreneurship</li><li>High sensitivity to clients experience and loyalty</li><li>Exceptional interpersonal skills, persuasiveness</li><li>Precision, organizational skills</li><li>Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Houston Galleria team as a Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Store Director who will report to the Retail Director. 

YOUR OPPORTUNITY 

The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals.

They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential.

They are accountable for being the Balenciaga benchmark (excellent standards) in his/her Region/Country.

Our MissionWe are currently looking for a Client Advisor for our Pomellato Boutique located in Munich.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.Who you are<ul><li>Previous experience in the position, gained in a very customer service focused environment</li><li>Passion for the luxury industry</li><li>Strong communication and interpersonal skills</li><li>Positive attitude, enthusiastic and team oriented</li><li>Excellent knowledge of English and French</li><li>Good knowledge of MS Office and Outlook</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

La nostra visione, la nostra ambizione, i nostri valori, le nostre Maison. Scopri il mondo Kering.

Entrare in Kering significa avere nuove opportunità, raggiungere i propri obiettivi professionali e poter costruire la carriera dei propri sogni. Vuoi saperne di più? Leggi le testimonianze di chi già lavora in Kering e scopri com’è lavorare con noi.

Quando passione e mobilità s’incontrano

Brice di Pomellato

Selina di Kering Corporate

I migliori reclutatori lavorano già con noi

Giulio di Bottega Veneta

Motivanti. Coinvolgenti. Audaci. Autentiche. Le persone che lavorano in Kering stanno stabilendo nuovi standard per il lusso contemporaneo. Entra a far parte del nostro team.

Stiamo cercando persone con passione per il lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business. Scopri le nostre opportunit&agrave; di lavoro e unisciti al gruppo del lusso pi&ugrave; influente al mondo.

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking an HR Intern as part of our dynamic team in Rome.Your opportunity The way for you to make a difference in this position, is by helping everyone to make a difference at Brioni.We are looking for an intern to support in the People Development &amp; Inclusion topics: Recruiting, Onboarding programs for new employees, Support in Employee relations and Business Partnering, Learning &amp; Development, Talent Management, Engagement and Diversity &amp; Inclusion with HR team and other business functions to support our employees in their lifecycle.                   How you will contribute <ul><li>Support in the recruitment process in creating job requisition, manage applications, agencies contact, screening and interviews</li><li>Support in onboarding programs for the new employees and related activities (badge deliver, onboarding meetings planning, IT devices etc.)</li><li>System Workday maintenance (hirings; terminations; promotions; organization updates)</li><li>Regular update of housing contracts database, management of internal communication to employees, payroll, finance and general service team, management of contract withdrawal</li><li>Archive employees’ documents</li></ul><ul><li>Support in coordinating the execution of training and development programs for the House, with a focus on project management and logistics</li><li>Support in managing the annual cycle and manage continuous improvement of the performance review process, by also promoting a healthy culture of feedback</li><li>Support in managing the yearly talent campaign from kick-off to the definition of development plans of our talents</li><li>Support in Engagement projects and initiatives to promote exchange, participation and open communication across teams</li><li>Support the definition and sharing of Brioni Culture, and integrate it in the activities of the HR function</li><li>Support in identifying succession plans for key positions and populations, also in relation to the Key Positions map of the House</li><li>Support in coordinating the implementation of Inclusion &amp; Diversity initiatives</li><li>Support on Employer branding activities</li><li>Support on Viva implementation</li></ul>Who you are <ul><li>Previous experience in a similar position in the Retail/Luxury will be a plus</li><li>Master’s degree in HR management, organizational management or similar will be a plus</li><li>Proficiency in Microsoft Excel (data management, advanced formulas, pivot tables, charts) and PowerPoint</li><li>Graphic tools expertise is a plus</li><li>An Empathic person, genuinely attentive to peoples’ needs and development opportunities</li><li>Curious and have an appetite for learning &amp; people development topics</li><li>Passionate about Learning, talent and D&amp;I topics</li><li>Organized, analytical, with attention to detail</li><li>A solution finder and action-oriented team player</li><li>Fluent in English and Italian</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About usA global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way. Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. Role Description:Ginori 1735 is looking for a Retail Operations &amp; Data Analysis Intern to join an internship to support our Retail Manager.Main responsibilities:<ul><li>Contributing to the analysis of the performance of the Boutiques, drafting reports and monitoring the objectives set in terms of sales, margins and profitability</li><li>Participating in the organisation of the inventory calendar, monitoring and verifying results to ensure effective stock management</li><li>Assisting in the drafting and sharing of guidelines and policies by collaborating with other corporate functions</li><li>Support in the analysis and optimisation of in-store operational processes, identifying areas for improvement and related action plans</li><li>Support in the management of back-office activities</li><li>Participating in the analysis of customer feedback and expectations to suggest changes and innovations that maximise the customer experience and sales</li></ul>Requirements:<ul><li>Qualification in Business or related field</li><li>Strong analytical approach and sensitivity to data</li><li>Spirit of initiative, ability to generate innovative ideas</li><li>Excellent organisational skills and ability to manage multiple projects and activities in parallel, demonstrating resourcefulness and autonomy</li><li>Flexibility and ability to adapt to dynamic contexts</li><li>Excellent interpersonal skills and predisposition to work in a team, with the ability to interface effectively with other company functions.</li><li>Excellent command of the Office package (especially Excel and Power Point)</li><li>Fluent in Italian and English</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the AMQ clientele.Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed</li><li>Contribute to the visual display of the products in accordance with AMQ visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Operate with the highest level of care and respect for the product</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours.</li><li>Proven experience in a similar role within fashion retail companies</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Excellent commercial awareness</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Customer centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Nous sommes actuellement à la recherche d’un(e) stagiaire PMO Sales Omnichannel pour intégrer notre équipe.Votre opportunitéEn tant que membre de l&#39;équipe Sales Omnichannel Performance, vous renforcerez et élargirez son champ d&#39;action en contribuant à l&#39;amélioration des processus et de la communication du domaine.Comment vous allez contribuerLivrablesPrésentations (par exemple : bilan d&#39;activité, réunion trimestrielle)RoadmapsContenus de communicationDiagrammes de processusTableaux de bord et rapportsResponsabilitésPlanification de la gestion des projets, y compris la fixation des échéances, la hiérarchisation des tâches et l&#39;affectation des membres de l&#39;équipe aux différents produits à livrer.Analyser les données financières, y compris les budgets des projets, les risques et l&#39;affectation des ressources.Fournir des rapports financiers et des aperçus budgétaires.Superviser le suivi des roadmaps et veiller à ce que les membres de l&#39;équipe exécutent leurs tâches de manière efficace.Rédiger de nouveaux processus et procédures pour la gestion des projets du domaine et améliorer celles qui existent déjà.Évaluer les projets pour s&#39;assurer qu&#39;ils respectent les normes de l&#39;entreprise, les budgets et les délais.Documenter la création, le développement et l&#39;exécution du projet, ainsi que sa portée, son budget et sa justification.Qui êtes-vousBonnes aptitudes à la communication écrite et orale.Grande attention aux détails et aux aspects techniques.Excellentes capacités organisationnelles et techniques.Bonnes relations interpersonnelles et capacité à effectuer plusieurs tâches à la fois.Formation pertinente et/ou certifications en tant que responsable de la gestion de projets.Français et anglais sont obligatoires.Pourquoi nous rejoindre ?A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.We are currently seeking a Sales &amp; Omnichannel PMO intern to join our team.Your opportunityAs part of the Sales &amp; Omnichannel Performance team, you will add forces and enlarge the scope of action by contributing to the enhancement of the domain processes and communication.How you will contributeDeliverablesPresentations (e.g. Business Review, Quarterly meeting)RoadmapsCommunication contentsProcess diagramsDashboards and reportsResponsibilitiesPlanning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.Analyzing financial data, including project budgets, risks, and resource allocation.Provide financial reports and budget outlines.Oversee the follow-up of roadmaps and ensure that team members are carrying out their tasks efficiently.Draft new and improving existing project management office policies and processes.Evaluate projects to ensure they are meeting company standards, adhere to budgets, and meet deadlines.Document the project’s creation, development, and execution as well as the project’s scope, budget, and justification.Who you areGood written and verbal communication skillsStrong attention to details and technicalitiesExcellent organizational and technical abilitiesGood interpersonal and multi-tasking skillsRelevant training and/or certifications as a Project Management OfficerFrench and English as a mustWhy work with us?Kering is committed to diversity and inclusion and to providing equal opportunities in employment.We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Groupe de Luxe mondial, Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au cœur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2023, Kering comptait 49 000 collaborateurs et a réalisé un chiffre d’affaires de 19,6 milliards d’euros.

Rejoignez-nous pour façonner à nos côtés le Luxe de demain. 

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin and Ginori 1735, as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2023, Kering had 49,000 employees and revenue of €19.6 billion.
Join us to shape the Luxury of tomorrow with us.

As Senior Sales Associate at Boucheron, you will maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing your client portfolio and achieve ambitious targets.You will represent the most stylish and cutting-edge French High Jewelry Maison with elegance, expertise, and a commitment to exceptional service.Responsibilities1) Achieving one’s individual targets and helping to achieve the targets of the Boutique- Achieving individual targets set by the boutique Manager.- Developing and retaining Clientele.- Helping team members to meet their own targets by assisting them in the sales process when it is required and taking turns doing the back-office and administrative work.- Contributing to achieve the overall targets of the boutique by meeting one&#39;s own targets and by being a team player, respecting the Client rotation rules.- Recruiting new Clients by attending internal and external events and contributing ideas for new Maison events.- Informing Management of new leads and deposits to be added to the central list- Demonstrating proactivity by taking the initiative to network in order to build new contacts- Use entertainment budget effectively to introduce new clients to the Maison.2) Applying Boucheron policies and procedures- Being an ambassador of the Boucheron Retail Excellence.- Following each step of the selling ceremony.- Respecting the values and ethical principles of the Maison Boucheron and Kering * group.- Having complete and accurate knowledge of the Maison&#39;s history and creations.- Offering Clients the Boucheron standards of service defined in the Service Palace® Guide.- Contributing to enhancing Boucheron database by filling client data.- Maintaining personal appearance in line with the Boucheron guidelines and grooming.- Understanding and abiding by Boucheron safety regulations and security procedures.- Ensuring that the boutique’s appearance and jewelry presentation is well maintained and in accordance with boutique atmosphere guidelines (visual merchandizing, flowers, music etc.).- Respecting the laws of the country and the current procedures implemented by the Maison and the Kering group. Asking for the boutique Manager’s authorization when necessary **.3) Contributing to the operation of the boutique and encouraging team spirit- Helping to maintain and enhance the overall appearance of the boutique.- Performing administrative duties when required and being flexible when asked to do tasks that are not within one&#39;s normal scope of responsibility.- Participating actively in team meetings, group tasks, boutique events and other activities.- Getting along with other colleagues and being a team player- Accepting collective responsibility for stock management in accordance with policies and procedures ensuring that the safe is tidy and well organized at all times.- Contribute to the morning briefs effectively to offer new ideas, information or training and personally conducting morning briefs regularly to assure effective communication.Profile<ul><li>English Fluent mandatory</li><li>Strong previous experience in a similar role</li><li>Business Developer (Recruiting VIP Clients)</li><li>Experience in a luxury service role with face-to-face customer contact</li><li>Ability to adapt to frequent change and a fast-paced environment</li><li>Excellent Communication and interpersonal Skills with the ability to build and maintain relationships</li><li>A strong team player and considerate of colleagues</li><li>Ability to initiate contact and communication.</li><li>Motivated by being a team player with a common goal.</li></ul>“‘Boucheron is committed to creating a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talents, both individually and collectively, and helps strengthen our ability to adapt to a changing world. As an equal opportunities employer, we welcome and consider applications from all qualified candidates, regardless of their background.”

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Votre contributionLe coordinateur-trice Wholesale &amp; Retail Creed joue un rôle clé dans le développement et la cohérence de la stratégie commerciale, tant au niveau du retail que wholesale.  Il/elle assure la liaison entre les différents services et les partenaires externes, dans le but d’optimiser les ventes. Le coordinateur-trice Wholesale &amp; Retail est force de propositions sur l’amélioration des process et des fonctionnements, notamment dans la mise en place des projets de la maison Creed. Son rôle sera amené à évoluer en avec le développement de la société. Il/Elle est rattaché(e) au Directeur retail France et Benelux.Ses missions principales seront les suivantes :Coordonne les sujets ADV et wholesale (40%) :<ul><li>Gère les commandes des comptes clients du périmètre France, Belgique, Luxembourg : de la prise de commande à la facturation, en passant par le suivi des livraisons ; et le SAV si besoin</li><li>Apporte un soutien ainsi qu&#39;un support administratif à nos comptes clés dans le processus de commercialisation (ex : partage d’informations marketing, veille des tarifs, fournir des moyens moteurs et assets) ;</li></ul>Coordonne les sujets Retail (40%):<ul><li>Suivi performances des ventes, compilation des reportings ;</li><li>Veille à la bonne exécution des process. S’assure du bon suivi des politiques et procédure ;</li><li>Montre l&#39;exemple dans la gestion des opérations, la gestion des stocks, des process de caisse, de la santé et la sécurité ;</li><li>Supervise les plannings</li><li>Assure l’organisation des réunions retail sur le plan logistique et aussi des livrables (présentation, compte rendu, etc.)  </li><li>Développe et maintien les relations avec les principales parties prenantes externes, en particulier la direction des boutiques et des grands magasins ;</li></ul>Est un support aux équipes Trade marketing et participe au déploiement des projets divers de la maison (20%):<ul><li>Agit en tant qu&#39;ambassadeur de la Maison Creed et intervient pour l’organisation des événements<ul><li>Participe activement au projet IT Creed Tech fondation en fonction des sollicitations de l’équipe projet</li><li>Gère l’administration BO, les PO, le budget interim, les services généraux ainsi que le suivi des facturations</li></ul></li></ul>Vous êtes<ul><li>De formation supérieur, vous avez 3 à 5 ans d’expérience dans le retail/wholesale, de préférence dans le secteur de la beauté</li><li>Dynamique, proactif(ve), Rigoureux(se), vous avez une aisance relationnelle et êtes capable de coordonner différentes équipes</li><li>Doté(e) d’un esprit d’analyse et de synthèse, vous avez le sens du commerce et des priorités</li><li>Appétence pour le retail et le secteur des Parfums et Cosmétiques</li><li>Excellente maîtrise des outils Office, et une connaissance des outils SAP/ shopify et de l’IA serait un plus</li><li>Bilingue anglais et français</li></ul>Pourquoi nous rejoindre ?A travers ses collaborateurs, Kering Beauté s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Kering Beauté, une entité du groupe Kering créée en février 2023, développe un nouveau domaine d'expertise au sein de Kering afin de permettre à ses marques de réaliser leur plein potentiel dans la catégorie Beauté, qui constitue une extension naturelle de leur univers.
Les équipes de Kering Beauté développent cette nouvelle expertise pour un portefeuille de maisons puissantes telles que Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato et Qeelin.
Notre objectif est de créer de la valeur pour le Groupe et ses Maisons, en s'appuyant sur leur identité unique de manière totalement cohérente avec leur stratégie et leur positionnement sur le marché, en plaçant l'innovation et la créativité au cœur de notre démarche tout en élaborant la Beauté de Luxe de demain de manière durable et responsable.

ROLETo deliver excellent in-store customer experience and enforce retail excellence. Proactively leverage opportunities to enhance sales and increase business growth, promote Qeelin brand vision. HOW YOU WILL CONTRIBUTE Client Relationship &amp; Portfolio Development<ul><li>Perform luxury clienteling and caring customer service, build customer relationship and loyalty</li><li>Nurture and growth New and Return customer pool</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>VIP events coordination</li></ul>Sales and KPIs performance<ul><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Develop high value creation sales records</li></ul>Boutique Operations &amp; Administration<ul><li>Support boutique operation and boutique administration, ensure all aspects at the top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock takes</li><li>Support each other</li></ul>WHO YOU ARE<ul><li>At least 1 year relevant experience in sales;</li><li>Prior experience in Jewelry/Watch is preferred;</li><li>Candidate from Luxury/Fashion/Cosmetics industry is also welcome.</li><li>Good team-player and result-oriented;</li><li>Good command of Cantonese, Mandarin and English</li><li>Immediate availability would be preferred</li></ul>WHY WORK FOR US?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

About us

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.
Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.
Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.
Qeelin is part of the global Luxury group Kering.

To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.

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Chi siamo

La vita in Kering

Brice di Pomellato

Selina di Kering Corporate

Giulio di Bottega Veneta

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