BALENCIAGA Sales & Client Advisor

About us

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

We are currently seeking a Sales & Client Advisor who will report to the Store Manager.

Your opportunity

You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

How you will contribute

• Ensure to achieve daily and monthly sales targets & KPIs by using appropriate sales techniques to ensure they are met
• Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships
• Develop and maintain good product knowledge and provide excellent and professional customer service
• Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view
• Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard
• Support all the store processes compliance and follow-up  

Who you are

• Prior experience in multinational brand environment. With related experience is a plus.
• Product and Fashion sensitivity with good knowledge of fashion trend
• Strong sense of responsibility and team spirit
• Ability to work under pressure in a fast-paced environment
• Good command of both spoken and written English and Chinese
• Good PC skills such as MS Office and other digital tools

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.