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08/26/2024
MAIN RESPONSIBILITIES
Your opportunity
Retail Excellence Specialist is responsible for putting retail strategy into specific actions in/for
the stores to maximize performance, leveraging sales & client analytics, business insights in line
with KPIs.
How you will contribute
As a Retail Excellence Specialist, you are accountable for the scope outlined as below to
maximize the store performance.
Retail Excellence & Performance
Provide performance analysis for stores to achieve topline to support Flagship store and Area
Managers, supporting planning w/. MD and Client Engagement (CE) team (e.g. MTO/OTOs)
Work with Retail Excellence & Operations manager to plan sales incentive
schemes/programs by providing sales data analytics and insights
Runs performance analytics to provide insights by using Power BI and relevant sales systems
to extract sales, KPI data and analyze sales by store and report stores KPIs, sales trend and
focus actions based on results and retail strategy
Supports retail projects i.e. pop ups by providing data analytics/ insights
TEAM STRUCTURE & RESOURCES
You will be reporting to Retail Excellence and Performance Senior Manager and closely work with
Retail Operation Assistant Manager who also reports to the Senior Manager
QUALIFICATIONS
Minimum 6 years of retail business experience, luxury retail experience is a great plus
Experience in sales data analytics
Commercial awareness and retail business acumen
Excellent comprehensive skills
Proficiency in Japanese and English
DESIRED CHARACTERISTICS
Strategic thinker
Attention to detail
Excellent team player with effective stakeholder management
Proactive problem-solving attitude and self-management in ambiguities