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04/28/2025
店經理將負責對專賣店、員工、商品和客戶服務的全面管理。專賣店經理還將負責實現銷售目標,維持和實現高標準的運營和銷售標準,並設定目標/目標,建立積極主動的團隊,發展銷售人員,使門店業績最大化。
#Sales Achievement
1. To develop the overall strategies and initiative for daily shop operations and management
2. To ensure sales target (monthly/ yearly) is achieved
3. To maximize sales by attracting new customers, and public relations.
4. To uphold excellent quality, in conjunction with efficient and friendly high-standard of customer service delivery
5. To establish and implement action plans in cooperation with commercial team
6. To aware of local & surrounding trading environment and its impact on the sales
7. To coordinate in-store & promotional events with marketing
8. To ensure smooth execution of services taken places at shop and sustain premium brand image
#Staff Management
1. To train and discipline the staff to reflect business strategy and meet sales goals
2. To manage, coach and motivate staff to achieve sales goals and to perform an excellent customer service at all times
3. Assist in recruiting, training and retaining talents to meet the needs of business
#CRM / Clientele Management & Development
1. To develop a quantitative and qualitative boutique database through KPIs, daily approach and tracking
2. To analysis a proper CRM follow up system to reflect business strategy and meet sales goals through proper use of these data
3. To develop a new High Jewelry VIP clientele through support from commercial team
#Inventory Management
1. To ensure safety and security are all in place including stocks and manpower
2. To ensure proper inventory mix matching to market needs by regular feedback
3. To monitor merchandise assortment on a regular basis
4. To manage healthy stock level and product mix to reflect sales and customer demands
#Visual Merchandising
1. To follow proper visual presentation guidelines from HQ to project the brand image and benefit sales through better display presentation
2. To make sure timely window and interior display changes pro-actively to feature various new items and create excitement
3. To maintain the highest standard of housekeeping (sales floor and back office)
#Administrative Management
1. To oversee all facts of store operation including payroll, billing, daily and month-end reports, bank statements and sales reports to head office/accounting
2. To control invoices and meet budgetary goals
3.Landlord and vendors relationship and management
#Experience, business and technical skills
1. Above 5 years of sales leading experiences in luxury industry
2. Strong sales driving skill
3. Good team management skill
4. Good English in both spoken and written
#Soft skills:
1.Open, passionate, with good communication skill
2. Able to work under pressure