KERING Service Delivery Manager

Job Family Group Description - Information & Digital Technologies: Gathers jobs providing support to the business through Information and / or Digital Technologies services and expertise. Includes fields such as IT business solutions, data, Infrastructure management and systems. Job Family Description -Service Delivery: Oversees the delivery of services to our company’s customers. Establishes policies designed to ensure consistently high service performance. Evaluates customer feedback to develop quality improvement processes and to meet business needs.