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    04/09/2024

    POMELLATO Client Advisor

    Pomellato - Regular
    MILANO - Italy

    Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

    Your opportunity

    We are currently looking for a Client Advisor who will report to the Boutique Manager as part of our dynamic team based in Milan - Via Montenapoleone.

    How you will contribute

    The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.

    Who you are

    • 3-5 y experience in the same position gained in a very customer service focused environment

    • Fluent in Italian and English; knowledge of any other language is greatly appreciated;

    • Genuine passion for luxury;

    • Strong communication skills and interpersonal sensitivity;

    • Excellent negotiation skills;

    • Customer oriented;

    • Entrepreneurial attitude; 

    • Positive attitude, enthusiastic and team oriented;

    • Well-integrated in the social environment

    • Fluent in English; knowledge of any other language is greatly appreciated;

    • Good knowledge of MS Office and Outlook is also required.

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