ALEXANDER MCQUEEN Client Advisor, Livermore Pop-Up Outlet

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:

• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  

How will you contribute?

We are currently seeking a Client Advisor who will report to the Store Manager of our Livermore Pop-Up Outlet, which is scheduled to be open through March 2026.  

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Provide excellent service through a continued commitment to our Service
• Values and Standards 
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

Required Skills:

• You will be able to demonstrate the desired Alexander McQueen behaviors 
• Significant retail sales experience in a customer service-related field; preferably a luxury environment
• Ability to consistently achieve and exceed sales goals and KPI’s
• Builds and maintains a loyal client following
• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
• Possesses strong verbal and written communication 
• Maintains a polished and well-groomed appearance at all time
• Ability to be mobile on the sales floor for extended periods of time
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Salary Range: $20 - $22 per hour

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.