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01/09/2024
BOTTEGA VENETA Client Advisor
Bottega Veneta - Regular
Hong Kong - Hong Kong SAR
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.
Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
About us
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.
How you will contribute:
- Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.
- Share information and best practices in order to build solid and harmonious team relationships.
- Deliver excellent customer service and cultivate customer relationships via effective after-sales service.
- Efficiently collect and update customer information for CRM and Client Book use.
- Ensure stock information is updated and carry out store transfer requests correctly.
- Embody our company service values and standards at all times.
Who you are:
- Able to build fruitful, long-term relationships with customers from all over the world.
- An experienced sales person, preferably from within luxury fashion.
- An excellent communicator.
- A driver of great commercial results, time and time again
- A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.